Privacy Policy

The present policy for the protection of Personal Data (hereafter “policy”) is intended to provide information related to the processing of your Personal Data by the anonymous industrial and commercial optical corporation with the name Bairamoglou S.A. (hereafter “Bairamoglou” or “We” or “Us” or “Our”). Through our website https://essilor.gr/en and through our call center communication we collect Personal Data relevant to our users/visitors, existing or potential customers. When we process your Personal Data, we take the necessary measure to ensure that your Personal Data remain correct, updated and that we process them exclusively for the intent that they were collected for.

Please read carefully this policy regarding the processing or Personal Data.

Bairamoglou respects the confidentiality of visitors of its website and of those who wish to contact via email or telephone and implements all the necessary requirements of the European regulation EΕ 679/2016 and the national legal framework regarding data protection in effect.  

This data protection policy describes a) the types of Personal Data that we collect, b) the way that we process them, c) the third parties to which we may share them, d) the technical and organization measures that we enforce to secure the Personal Data collected and e) your rights regarding the processing of your Personal Data.

The term “Personal Data” as used in this Policy, refers to the information of physical entities, such as first and last name and email addresses that define directly or indirectly your identity (hereafter “Personal Data” or “Data”). The term “processing of Personal Data” refers to every action or series of actions that are carried out with or without the use of automated mediums, to data of a personal nature or to sums of Personal Data such as the collection, entering, organizing, or restructuring, storing, adjusting recovering or altering, information requesting, use, sharing or transfer or any other form of provision or correlation or the combination of, restriction, delete or destruction.

 

Categories and objective of Personal Data processing 

You can visit our website without disclosing anything related to you. However, in case you want to communicate with us you will asked a) personal identification information such as your name and b) contact information such as your email address. The processing of your Personal Data is performed for the following reasons:

  • To service any nature of request from your side (e.g., provision of information relative to our products and services)
  • To manage complaints relative to the offered products or services
  • To manage collections/payments between Bairamoglou and you and to verify your balance.
  • To communicate with you in order to schedule a face-to-face meeting.
  • For other purposes, that are necessary for the completion of activities or for other reasons for which we inform you when we collect your Personal Data as well as
  • To comply with legal and regulatory obligations and to the required level to comply with the law to respond to  legal requests to grant access to data by the public governance authorities

 

Recipients of your data – Obligations that relate to your Personal Data

We might make your Personal Data known to the responsible supervisory and independent managing authorities should there be a relative request or need to do so. Your Personal Data may be revealed to third parties that act on our behalf with the objective to further process according to the objective/ves for which they were collected or may be a subject of lawful processing. Examples of recipients include: authorized personnel of Bairamoglou in the scope of their responsibilities and under confidentiality status, representatives and/or subcontractors/collaborating parties and third-party service providers. A list of the recipients of your Personal Data is available after a request has been made to  dataprivacy@bairamoglou.gr.

The forementioned third parties have agreed and are contractually binded with us and have undergone a confidentiality obligation and lawful processing so as to process data for the agreed purpose.

The Personal Data collected from you can also be transferred to third parties in case of the sale, assignment or transfer of the activities of this website or part of it and the data of users that are related with it. In which case we will demand from the buyer, the excipient or the recipient to process your Personal Data with this policy. Furthermore, your Personal Data will be made known to third parties if we are asked to do so based on applicable laws, presidential decree or regulation or if it is mandatory for the support of any criminal or other legal research or progress in Greece or abroad.

 

Period of Personal Data acquisition

Bairamoglou maintains your Personal Data in a physical or electronic file for the duration of our relationship and for the time required to service you and to complete the liabilities that derive from the tax, communal and remaining laws, effective during that period, including the law regarding Personal Data. After the completion of the forementioned obligations, your data will be permanently deleted in a safe way without any possibility of recovery.

 

Your rights related to your Personal Data

(Update, access, correct, delete, restrict, object/recline or transfer of Personal Data)

If you became aware that the Personal Data that we maintain relative to you are inaccurate, incomplete, misleading, not relevant or obsolete, you have the right to access, revise, update and/or correct them. Furthermore, you can reject or request to limit the processing of your Personal Data, if the processing is not justifiably from the reasons described in the current policy or relative to the national and communal legislation. In the event that the Personal Data are not necessary for the above processing objectives, you can request their delete from our database.

If you wish to contact us and receive more information regarding the use of your Personal Data or if you want to update or check your Personal Data or if you would like to restrict, delete or object to the processing of your Personal Data, we urge you to send us an email at dataprivacy@bairamoglou.gr or to contact us via post at our address: Bairamolgou S.A., Antigonis 84, 104 42, Athens, Greece.

We will try to offer the requested information or to perform the necessary change in the degree that it is allowed by the existing laws relative to data protection. In any case, we will revert to you within thirty (30) days and we will inform you about the outcome of your request. In the event that your request is complex or there is a large number of requests from your side, we will inform you within the month if we will require an extension of two (2) months within which we will reply to you.

If we do not reply in time at your query or you query has been partially or totally declined or/and you believe that your rights and freedom relative to the processing of your Personal Data is violated, you have the right to file a complaint in the respective supervising authority (Data Protection Authority, Kifisias 1-3, 115 23, Athens, Tel. 210 6475600, email: contact@dpa.gr)

 

Data transfer abroad

Your Personal Data are subject to storage and processing only within the European Union. In the even to transfer of Personal Data outside of Greece and/or outside of the European Union, to third countries (outside EU/EEA), Bairamoglou commits that it will ensure the level of data protection relevant to that offered within the European Union, by agreeing with the recipients at the third countries the contractual agreement clauses that have been approved by the European Commission and apply to third country transfers.

 

Information security

Bairamoglou uses the appropriate management, technical and physical security measures related to its personnel for the completion of commercial and noncommercial objectives. These measures aim at securing your Personal Data to avoid any unauthorized or illicit data processing. Therefore, any processing of your data is allowed only by persons authorized from us (through the members area, use of personal codes etc), such as employees and affiliates with whom we have a contractual relationship and only for the above-mentioned reasons and which have agreed to maintain confidentiality and protect your Personal Data.  

However, despite of the forementioned security measures we cannot guarantee the absolute safety of networks, servers and databases that we or third parties operate on our behalf. In the event that we reveal your Personal Data to third parties for the tasks specified by the current policy, we claim from third parties that they poses the necessary technical and organizational security measures for the protection of your Personal Data, according to the laws related to Personal Data protection of Greece and the EU.

 

Cookies

Our website uses «cookies», which are content files that contain information that are stored in your device (e.g., hard drive, browsers etc) when you visit a website page. Cookies are used to facilitate your browsing at websites, remembering your preferences and improving user experience.

You should note that «cookies» cannot read your Personal Data from your hard drive. The browsing program may allow you to become notified when you receive a «cookie», giving you the option to accept it or not. You may reject all «cookies» by deactivating them from your browser. When you reject «cookies»,

certain functionalities of our website may not function correctly; therefore, you may not have access to certain information on our website. In case you have approved cookies and are using the website without changing the cookies settings ρυθμίσεις you are agreeing to the use of the «cookies» you have already accepted.

In our website we only use:

  • Cookies for the electronic protocol address (IP), which are maintained for a week in order to protect our website from cyber-attacks.
  • Cookies for anonymous statistics regarding visits by Google Analytics 

 

Our policy regarding children

Bairamoglou S.A. acknowledges the importance of the protection of Personal Data of children, especially on a digital environment. More specifically, our website is not designed for children nor is it addressed for children below the age of 15 years. Our policy is not to collect nor to maintain to our knowledge data related to any person under the age of 15.

 

Update on Personal Data protection policy

Bairamoglou can, at any time, revise its Data Protection Policy by updating this section. We will continue to use or/and notify on Personal Data according to the policy terms in effect at the time of their collection.

 

For more info

If you have a query or questions regarding our Privacy policy or any other issue related to the protection of Personal Data you can email us at dataprivacy@bairamoglou.gr. Alternatively, you can contact us via post in the following address Bairamoglou S.A. Antigonis 84, 104 42, Athens, Greece (contact person: Vasilis Petsis).