ESSILOR ONE, A RANGE OF SERVICES FOR YOUR VISUAL HEALTH
BECOME A MEMBER
Do you have Essilor lenses?
Activate your Essilor One program to benefit from all your advantages now!
MY GUARANTEES
Adaptation, Damage, Vision Change
As a member of the Essilor One program, you benefit from the Serenity guarantee for your lenses. This exclusive advantage accompanies you even in the unexpected of your daily life.
MY PROGRAM
ALL YOUR VISUAL HEALTH DATA ACCESSIBLE ANYWHERE AND ANYTIME!
- MY LENSES: The characteristics of your lenses, your guarantees and associated offers.
- MY DOCUMENTS: Your prescriptions and the certificates of authenticity for your lenses.
- MY CONTACTS: contact details for your visual health professionals: ophthalmologist and optician.
SPECIAL OFFERS
- "A pair for reason, a pair for your passion! “ For 1 year, benefit from exceptional prices on your 2nd Essilor quality pair.
- Exclusive events and benefits offered by Essilor and your optician to thank you for your trust and loyalty.
THE SERENITY GUARANTEES FOR YOUR LENSES
- ADAPTATION GUARANTEE: All Essilor progressive lenses benefit from an Adaptation Guarantee. If you have difficulty adapting to your new glasses, your optician can will replace your lenses free of charge within one month (1).
- DAMAGE GUARANTEE: If your lenses get scratched or broken, your Essilor One partner optician can replace your lenses within12 months (2)(3).
- CHANGE OF VISION GUARANTEE: if your sight changes, your Essilor One partner optician can replace your lenses within12 months (2).
(1) The adaptation guarantee does not cover: loss, theft, distraction, wearing off material, change of mind on the choice of your frame, exercise of a waiver option.
(2) Replaced lenses are not eligible for program benefits. Guarantees can be activated a maximum of two times per lens.
(3) Guarantee valid for lenses with the same prescription.