ADAPTATION, DAMAGE, CORRECTION CHANGE

ΕΓΓΥΗΣΗ ΠΡΟΣΑΡΜΟΓΗΣ, ΘΡΑΥΣΗΣ, ΑΛΛΑΓΗ ΣΥΝΤΑΓΗΣ ΣΤΟ 1ο ΕΤΟΣ

MY GUARANTEES

ADAPTATION, DAMAGE, VISION CHANGE

As a member of the Essilor One program, you benefit from the Serenity guarantee for your lenses. This exclusive advantage accompanies you even in the unexpected of your daily life.

THE ADAPTATION GUARANTEE

All Essilor progressive lens wearers benefit from an Adaptation Guarantee. Because, sometimes people find it difficult to adapt to their new progressive lenses. There may be various reasons for that, however, it can be resolved by changing your lenses with ones that will make your vision more comfortable.

If you have problems adapting to your new glasses, your optician can replace your lenses free of charge within one month.

DAMAGE GUARANTEE

Although you may have selected a coating against scratches for your lenses and you may take good care of your glasses (you do not leave them in your car in direct exposure to sunlight or place them facing downwards etc) accidents do happen. 

If your lenses get scratched or break, your Essilor One partner - optician can replace your lenses within 12 months.

VISION CHANGE GUARANTEE

At certain times in life, sight can change rapidly. This is often the case with children and adolescents, but also at the very beginning of presbyopia.

If your eyesight changes much faster than expected, your Essilor One partner - optician can replace your lenses wiithin 12 months.